Learner Support Centre (LSC) -Simple
Convenient Efficient
(On
the pattern of Call Centre)
All Information
at one call - User friendly Learner Support Centre- JUST
DIAL 1800 180 9393 (Toll Free)
The success of any Open Learning institution like
NIOS lies in its responsiveness to the changing needs and aspirations of its
clientele group. The technological advances have increased the aspirations of
the learners from the institutions and the institutions, today, depend heavily
on technology of various types to deal with its learners. In order to facilitate
its learners/client group for their transactions/ interactions with NIOS, a
Learner Support Centre (LSC) has been set up at NIOS HQ at NOIDA and has started
functioning from February 2009. The Learner Support Centre functions as a Multi-mode
Response Centre.
The Learner Support Centre is using different modes of communication to respond
to the queries of learners regarding their educational, health and social concerns
in a time bound framework.
The queries are addressed through:
1. IVRS driven response system
2. Telephony driven response system
3. Web driven response system including E-mails
4. SMS driven response system
The Learner Support Centre will Provide the following
1.
From 9:30 AM to 5:30 PM - Supported by Executives
2.
From 05:30 PM to 9:30 AM - Supported by IVRS
How
do I take admission?
What are documents required for admission?
What is the admission fee structure?
What is the status of my admission?
When will I get my identity card?
How will I get my study material?
Which is my allotted study centre?
When is my first study examination?
Where to submit my TMA?
How and when to submit my examination fee?
When is my result coming? ------- and many more
or
mail your queries/problems to lsc@nios.ac.in
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